Accessibility Statement

Last updated: March 2026 · NeuroNav · [email protected]
Accessibility is not an afterthought for NeuroNav — it is our entire reason for existing. We build every feature with the needs of people with disabilities at the centre. This statement describes our current accessibility features, our known limitations, and how to contact us if you need support.

Our commitment

NeuroNav is built for and with the disability community. We are committed to making NeuroNav accessible to:

We aim to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards, as referenced by the Australian Government's Digital Service Standard.

Built-in accessibility features

🔊

Vision Mode

Reads every page, button, and AI result aloud. Works with the browser's built-in text-to-speech engine. Toggle from any screen.

🎤

Universal voice input

Every text field has a microphone button. Speak instead of type on any feature. Works on Chrome, Edge, and Safari.

🔡

Text size controls

Three text sizes available from the top bar on every page — small, medium, and large. Setting is saved across sessions.

🌙

Dark mode

Full dark / sensory-friendly mode reduces eye strain and works well for people with light sensitivity or migraines.

High contrast mode

Maximum contrast display for users with low vision or colour perception differences.

🧩

Simplified mode

Reduces the interface to fewer options with larger buttons and single-column layout. Good for cognitive load reduction.

🌿

Calm mode

Removes animations and softens colours. Helpful for people with anxiety, ADHD, or sensory sensitivities.

🧩

Kid / Teen mode

Simplified language, encouraging tone, and age-appropriate content for children and teenagers aged 8–17.

🖼️

AAC symbol board

Augmentative and Alternative Communication (AAC) symbols let non-verbal users build sentences by tapping pictures.

⌨️

Keyboard navigation

Full keyboard navigation with visible focus indicators. Keyboard shortcuts: Alt+H (Home), Alt+S (Search), Alt+E (Emergency).

📴

Offline support

Core features (medications, routines, emergency card, handover notes) work offline — important for users with unreliable internet.

🚨

Always-visible SOS button

Emergency help button is permanently visible on every screen and links directly to crisis support numbers.

Plain language commitment

All AI features in NeuroNav are configured to respond in plain, simple English. We avoid jargon, use short sentences, and structure responses for easy reading. The "Simplify" feature can rewrite any text at three levels of simplicity, including easy-read format.

Screen reader compatibility

NeuroNav is tested with and optimised for:

All interactive elements have ARIA labels. Dynamic content updates use ARIA live regions so screen readers announce changes without requiring navigation. A skip-to-main-content link is available at the top of every page.

WCAG 2.1 compliance status

CriterionStatusNotes
1.1.1 Non-text contentMeetsAll images have alt text or are decorative
1.3.1 Info and relationshipsMeetsSemantic HTML throughout
1.4.1 Use of colourMeetsColour is not the only means of conveying information
1.4.3 Contrast (minimum)PartialSome muted text in low-contrast states — being improved
1.4.4 Resize textMeetsText size controls built-in; browser zoom also supported
2.1.1 KeyboardMeetsAll features navigable via keyboard
2.4.3 Focus orderMeetsLogical focus order throughout
2.4.6 Headings and labelsMeetsDescriptive headings and ARIA labels on all controls
3.1.1 Language of pageMeetslang="en" set on all pages
3.2.1 On focusMeetsNo unexpected context changes on focus
4.1.2 Name, role, valueMeetsARIA roles and properties on all custom components
2.5.3 Label in namePartialBeing audited — known issue with some icon-only buttons

Known limitations

Requesting accessible formats or support

If you are unable to use any part of NeuroNav due to a disability, or if you need content in an alternative format, please contact us:

Feedback on accessibility

We actively welcome feedback from users with disabilities and their carers. If you encounter a barrier while using NeuroNav, please tell us — we treat accessibility bug reports as the highest priority. You can report issues via the feedback form in the app or by emailing [email protected].

Our roadmap

Planned accessibility improvements include:

Formal complaints

If you have raised an accessibility concern with us and are not satisfied with our response, you may:

This statement was last updated March 2026. NeuroNav is operated in New South Wales and is committed to compliance with the Disability Discrimination Act 1992 (Cth), the Disability Inclusion Act 2014 (NSW), the Anti-Discrimination Act 1977 (NSW), and WCAG 2.1 Level AA. We commit to reviewing this statement at least annually.